SupportCandy – Agentgroups 3.0.5

SupportCandy – Agentgroups WordPress Plugin

Looking to level up your customer support game? Meet SupportCandy – Agentgroups, the perfect plugin for those who want to manage support tickets like a pro. This handy tool lets you create groups of agents who can tackle tickets together. Say goodbye to lost tickets and hello to streamlined support!

Why Choose SupportCandy – Agentgroups?

Ever felt overwhelmed with support tickets? You’re not alone! With SupportCandy – Agentgroups, you can simplify ticket assignments. No more waiting for one person to pick up the slack – any available agent in the group can jump in and resolve issues quickly. It’s a total game changer for customer satisfaction.

Key Features

• Efficient Ticket Management: Assign tickets to a group, and let any agent help out. No ticket is left unattended!
• Improved Responsiveness: Quick ticket handling means happier customers – who doesn’t want that?
• Email Notifications: Keep everyone in the loop. When tickets are assigned to groups, all members are notified. Teamwork makes the dream work!
• Flexible Assignment: Whether you prefer individual or group ticket assignments, you’ve got the flexibility you need.

Ready for a smoother support experience? Download the GPL version of SupportCandy – Agentgroups today and watch your ticket management process transform. Your team – and your customers – will thank you!