Awesome support Smart Agent Assignment 2.4.2

Awesome Support Smart Agent Assignment

Do you juggle multiple support agents across different departments? Or maybe you have experts who shine in niche areas? The Awesome Support Smart Agent Assignment plugin is here to save your day. This powerful tool intelligently routes incoming support tickets, ensuring nothing slips through the cracks.

Why You Can’t Miss This Plugin

Handling a customer support system with many agents can feel like trying to solve a puzzle with missing pieces. Misrouted tickets? No thanks. That’s where the Awesome Support Smart Agent Assignment plugin steps in, automating the ticket assignment process. With this in your toolkit, your team can focus on solving issues instead of chasing tickets.

Key Features

• Smart Routing Algorithms: Six algorithms to choose from, including round-robin and skill-based assignments. Tailored for your needs.
• Boosted Efficiency: Automates ticket assignments, letting your agents get back to what they do best – helping customers.
• Happy Customers: Speedy responses mean satisfied customers. Who doesn’t love that?
• Customizable: Adjust settings to match your team’s structure and workflow. It’s like a perfect pair of shoes – fits just right.
• Seamless Integration: Works flawlessly with your existing Awesome Support setup. No headaches, just results.

Ready to take your ticket management to the next level? Get the Awesome Support Smart Agent Assignment plugin today. If you prefer to explore the waters first, you can also download the GPL version to experience this intelligent routing system – totally risk-free!