Awesome Support Service Level Agreements (SLA)
Looking to keep your support game strong? The Awesome Support Service Level Agreements (SLA) module is your secret weapon. This handy plugin helps you manage ticket due dates like a pro, ensuring you stick to your promises with customers. It’s all about delivering a tailored and efficient support experience.
Why You Need This Plugin
In a world where customer satisfaction reigns supreme, can you really afford to miss deadlines? The Awesome Support SLA module has got your back. It automatically calculates due dates for support tickets based on your unique agreements with each customer. Trust and reliability? You’ll ace both, every time. Got different service levels? No problem – this plugin adapts like a chameleon!
Key Features
- Customizable Due Dates: Set specific due dates for each customer based on their SLAs.
- Priority-Based Adjustments: Tweak due dates for high-priority tickets – because some issues just can’t wait.
- Status and Channel Management: Change due dates based on ticket status or how it was submitted for smooth sailing.
- Boost Customer Satisfaction: Consistently meet contractual obligations and watch trust soar.
Download the GPL Version
Ready to level up your support processes? The Awesome Support Service Level Agreements module is a must-have for your WordPress toolkit. Say goodbye to missed deadlines and hello to compliance with your customer agreements. Why wait? Download the GPL version of the Awesome Support SLA plugin today and start winning at support.
Reviews
There are no reviews yet.