Awesome Support Satisfaction Survey
The Awesome Support Satisfaction Survey plugin is your secret weapon for understanding how well your support team is doing. Think about it – feedback is like the health check-up for your customer service. This extension automates survey distribution right after ticket closure, so you get honest insights while the experience is still fresh in your customer’s mind. Who doesn’t love timely feedback?
Why You Need This Plugin
Ever wondered how satisfied your customers really are? With the Awesome Support Satisfaction Survey, you can:
- Automatically send surveys once a ticket is closed – easy peasy.
- Choose from short or detailed surveys, fitting everyone’s style.
- Spot areas for improvement with direct customer feedback – it’s like having a cheat sheet!
Key Features and Advantages
This plugin packs a punch with its features:
- Automated Survey Distribution: Schedule surveys to be sent right after ticket resolution – keep it fresh!
- Survey Variety: Go for a detailed form or a quick thumbs up/thumbs down. Easy as pie!
- Customizable Timing: Set the survey dispatch to fit your workflows perfectly.
- Performance Insights: Get actionable data on your support team’s performance – knowledge is power!
Want to boost your customer support game? The Awesome Support Satisfaction Survey plugin is just what you need. It’s straightforward, efficient, and ready to help you gather vital feedback.
Ready to level up? Download the GPL version of the Awesome Support Satisfaction Survey plugin today and start collecting valuable insights without breaking a sweat.
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